ATSAS online access

[dapereir]

Hello,

I have been trying to reset my password from ATSAS online (Embl-hamburg.de) to submit my jobs, but I do not receive any email to reset the password to regain access to may account.
Indeed I have checked my spam folder, and also have tried to create a new account using a different email, but nothing works. It seems there is a problem with the EMBL.

Who should I contact to fix it please?

Thank you in advance.

[cborges]

Hi,

Would you please let me know the two addresses you've been trying to reset/register so I can troubleshoot?

Sorry for the inconvenience.

Best,

Clemente